Contact Pulse
Whether you’re evaluating Pulse for your team, running into a technical issue, or just want to say hello — we’re here and we respond fast. Most inquiries receive a reply within one business day. Our team is distributed across San Francisco and London, which means someone is typically available during most business hours regardless of your timezone.
Sales
Ready to bring Pulse to your organization? Our sales team works with companies of all sizes — from 10-person startups to 1,000-seat enterprise deployments. We don’t have a one-size-fits-all pitch. Every conversation starts with understanding how your team works today and what getting in the way of doing it better.
- Email: sales@pulse.io
- Response time: Within 4 business hours
- For teams of 25 or more: Ask about volume pricing and dedicated onboarding
You can also book a live demo directly on our website. Sessions run 30 minutes and are tailored to your industry and use case. If you’d prefer to explore Pulse on your own first, our 14-day free trial includes full access to all Pro features with no credit card required.
Customer Support
Our support team is available Monday through Friday, 8am–8pm Pacific Time. We maintain an average first-response time of under 90 minutes during business hours. Enterprise plan customers receive 24/7 priority support via a dedicated Slack channel and a named customer success manager who knows your team’s configuration and workflows.
- Help Center: help.pulse.io — searchable documentation, video walkthroughs, and troubleshooting guides
- Email: support@pulse.io
- In-app chat: Available on all paid plans, directly from the Pulse dashboard
Press and Media
Journalists, analysts, and podcast hosts — we’d love to connect. Pulse is happy to provide data, executive interviews, and product access for editorial coverage. Send press inquiries to press@pulse.io. Our communications team typically responds within 24 hours. A press kit with logos, product screenshots, and leadership bios is available on request.
Our Offices
Pulse operates as a remote-first company, with physical offices in San Francisco and London that serve as collaboration hubs for team members in those regions.
San Francisco (Headquarters)
340 Brannan Street, Suite 500
San Francisco, CA 94107
United States
London
12 Curtain Road, 3rd Floor
London, EC2A 3NZ
United Kingdom
Follow Pulse
Stay up to date with product announcements, team updates, and resources for project management professionals.
- LinkedIn: linkedin.com/company/pulsepm
- X (Twitter): @pulsepm
- YouTube: youtube.com/@pulsepm — tutorials, walkthroughs, and customer stories
For partnership and integration inquiries, reach out to partnerships@pulse.io. We’re always open to exploring how Pulse can work better alongside the tools your teams already love.