Many organisations run Jira for engineering and Pulse for cross-functional project management. Rather than forcing teams to pick one tool or duplicate data between both, the Pulse + Jira integration keeps the two in sync automatically, so engineers can stay in Jira while the rest of the business tracks progress in Pulse without missing a beat. The integration is designed to be non-disruptive: the engineering team does not need to change any of their existing Jira workflows for Pulse to stay accurate and up to date.
What the Integration Does
The integration establishes a two-way sync between selected Jira projects and Pulse workspaces. Issues created or updated in Jira are reflected on linked Pulse tasks, and status changes made in Pulse can optionally propagate back to Jira. This means project managers, designers, and executives get the visibility they need in Pulse while the engineering team’s Jira workflow remains completely undisturbed. Field mappings are fully configurable, so your status labels and priority levels translate cleanly between the two systems.
Key Use Cases
- Executive reporting without manual exports: Link a Jira epic to a Pulse milestone. As Jira issues move through their workflow, the Pulse milestone progress bar updates in real time, giving leadership accurate delivery forecasts without requiring engineers to fill in separate status reports.
- Cross-functional sprint planning: Import a Jira sprint backlog into Pulse as a task list. Non-engineering team members can see what is planned, comment on priorities, and flag dependencies, all from Pulse, while engineering works the sprint entirely in Jira.
- Dependency management: When a Pulse task depends on a Jira issue being resolved, set a dependency link between them. Pulse will alert the relevant team when the Jira issue is closed so downstream work can begin immediately without waiting for a manual handoff.
- Unified timeline view: Pull Jira milestones and Pulse deliverables into a single Gantt view inside Pulse, giving programme managers one consolidated timeline across both toolsets for planning, resource allocation, and risk spotting.
How to Set It Up
In Pulse, navigate to Settings > Integrations > Jira. Click Connect Jira and authenticate with your Atlassian account. Select the Jira site and the specific projects you want to link. In the sync settings, choose which Jira issue types map to Pulse tasks and define your status mapping. Save the configuration and the first sync will run immediately, pulling in existing issues. Ongoing changes are synced in near real time as activity occurs in either tool.
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